Dusty Deringer knows how to lead organizations to top patient satisfaction rankings. Read more to learn how Dusty can help your healthcare organization.
Seminars
UPCOMING SEMINARS
September 2008:
Charolette, North Carolina
October 2008:
Charleston, South Carolina
November 2008:
Savannah, Georgia
December 2008:
Jacksonville, Florida
Joplin, Missouri
January 2009:
Atlanta, Georgia
Asheville, North Carolina
February 2009:
Augusta, Georgia
Wilmington, North Carolina
March 2009:
Chattanooga, Tennessee
Knoxville, Tennessee
April 2009:
Birmingham, Alabama
Raleigh, North Carolina
May 2009:
Washington, D.C.
Roanoke, Virginia
Baltimore, Maryland
June 2009:
Greenville, South Carolina
Nashville, Tennessee
July 2009:
Memphis, Tennessee
St. Louis, Missouri
Springfield, Missouri
Information About Dusty's One Day Seminars:
Dusty Deringer will give you the tools you need to improve patient satisfaction in your clinic or organization. Dusty has led dramatic change initiaitives in leading healthcare organizations such as the Mayo Health System, Sisters of Charity Providence Hospitals, and Catholic Health Initiaitives.
This one day training institute will feature:
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How to make a good first impression,
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Patient satisfaction measurement
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Effective service recovery techniques, and
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Development of a comprehensive staff training program
Cost: The Nuts and Bolts of Patient Satisfaction - $249; groups of 5 or more $199!
Dusty is also available to present to your organization. Presentations include The Nuts and Bolts of Patient Satisfaction, Creating WOW! From the Start, Effective Communication, and Service Recovery. Please call (877) 232-0788 or e-mail dusty@dustyderinger.com for more information.